Menu Close

FAQs for Professionals

Welcome! These are the most common questions we hear from professionals who are considering or already part of Aging in Place Directory Hub.

If you don’t see your question here, just reach out, we’re happy to help!

Q: What is the Aging in Place Directory Hub?

Aging in Place Directory Hub is a specialized online platform that helps families actively searching for aging-in-place services find professionals like you. It’s more than just a listing, it’s a community and marketing support hub built for contractors, therapists, agencies, designers, tech installers, and other aging-in-place experts.

Q: Who is this online hub designed for?

Professionals serving older adults, including:

  • Certified Aging-in-Place Specialists (CAPS) & remodelers
  • Occupational therapists, Physical therapists and accessibility designers
  • Home-care agencies and support service providers
  • Smart-home & tech installers
  • Plumbers, electricians, handy pros
  • Realtors specializing in senior housing
  • And many more (it’s amazing how many services are available!)

If you serve older adults or caregivers and want better visibility online, this is for you.

Q: What listing options are available?

There are two ways to be listed:

One: Free Card

  • Always free
  • Your business shows up in search results
  • Displays your contact info and category
  • You get our weekly marketing newsletter
  • Invitation to our professional LinkedIn group

Two: Pro Listing & Growth Plan (Paid Subscription)

Includes everything in the free listing, plus:

  • Full showcase page for your business (description, photos, services, website links)
  • Bi-Weekly online training on marketing and business growth strategies
  • Weekly Q&A videos. Submit your questions and get expert answers in a private video you can watch on your own schedule.
  • Enhanced visibility to prospects who are actively searching for aging-in-place help

Q: How much does the Pro plan cost?

  • $15/month
  • $150/year (gives you 2 free months)

These plans are designed to be affordable and growth-focused for small businesses.

Q: What payment options do you accept?

We accept credit card payments through Stripe for all paid subscriptions.

Q: Can I cancel anytime?

Yes! You may cancel your membership or visibility package at any time, no contracts, no penalties. Your access will remain active through the current billing period.

Q: Do you offer refunds?

Free Card — No refunds or fees since there’s no payment required.

Pro Listing & Growth Plan

  • Monthly subscriptions: Non-refundable, but cancel anytime. Your benefits stay active until the end of your paid month.
  • Annual subscriptions: Non-refundable once paid, and benefits remain active until the end of the annual term.

Q: Does my subscription renew automatically?

Yes — unless you cancel before the next billing date. You can cancel through your account or by contacting us directly.

Q: Is there a community for professionals?

Absolutely! All members get access to a private professional LinkedIn group, great place to connect, trade referrals, and learn from peers.

Q: Will this help me get more clients?

Yes! Because Aging in Place Directory Hub is designed specifically for aging-in-place search terms and families actively seeking help, you show up in front of the right people at the right time.

❓ Still Have Questions?

No worries! We’re here to support you. You can always contact our team directly, we want to see your business thrive while helping families live safely at home.